By using this website (mindsera.com) or our application (beta.mindsera.com), you consent to our "Terms & Conditions" and "Privacy Policy", as well as those of our subprocessors. If you have any questions, you can catch us at hello@mindsera.com
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Last updated January 13, 2025
Mindsera (website address: mindsera.com & beta.mindsera.com) appreciates your trust. We are a EU-based company, creating products and services focused on mental health and fitness. Please read and consent to this Privacy Policy in order to have permission to use our services.
Data storage location: We are a EU-based company and operate web servers hosted in Estonia. Our hosting provider Veebimajutus adheres to the EU/US Privacy Shield, ensuring that your data is securely stored and GDPR compliant.
Emails: When you register to our newsletter, your email address will be stored by our email service provider Convertkit. You can unsubscribe at any time by clicking on the link at the bottom of each newsletter. When you use our journal (website address: journal.mindsera.com) well store your email address securely on our web servers hosted in Estonia by Veebimajutus.
Analytics: We use Google Analytics on our site for anonymous reporting of site usage. No personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: Google Analytics Opt-out.
Hosting platform: Our application and data is hosted on Fly.io servers, which are located in the United States. Fly.io complies with the EU-U.S. Data Privacy Framework, UK Extension to EU-U.S. Data Privacy Framework, and Swiss-U.S. Data Privacy Framework (collectively, “DPF”). Fly.io is certified under DPF principles, including onward transfer liability, and is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
Fly.io privacy policy: For more details, see Fly.io’s Privacy Policy and Data Privacy Framework Policy.
Image hosting: We use Cloudinary to host images. You can find their privacy policy at https://cloudinary.com/privacy
Voice recordings: User voice recordings are stored securely in encrypted format in Amazon S3. Encryption ensures that recordings remain private, and Amazon S3 has no access to the content of these recordings. Recordings are used solely for the purpose of backups and are not utilized in any other way. If a user deletes a recording or associated entry, the voice recording is permanently deleted from our servers.
Emails: Our email systems are powered by SendGrid. You can find their privacy policy at https://sendgrid.com/policies/security/
Sign in with Google: We give users the option to use their Google Account to sign-up and sign-in to out application. When you choose to use Sign in with Google, we will collect and use the following information from your Google account:
We use this information to provide you with access to our application and to personalize your experience within it. We also use this information to communicate with you about your account and to provide you with customer support. We will not share your Google Account information with any third-party services, except as required by law or to protect our rights or property.
AI content generation: Our AI services are powered by OpenAI. With the new update on March 1, 2023, OpenAI will not use API data to train or improve their models. This means that your content is completely private. If you choose to use the Mindsera AI feature(s), you may not use the Mindsera AI features in a manner that violates any OpenAI Policy, including their Content Policy; Sharing and Publication Policy; and Community Guidelines.
AI image generation: We use StabilityAI to generate images based on journaling entries. You can find their privacy policy at https://platform.stability.ai/docs/terms-of-service
Payments: We use Stripe as our payment processor. You can find their privacy policy at https://stripe.com/en-ee/legal/privacy-center
User behavior tracking: We use PostHog to track user interactions and improve our application. PostHog helps us analyze usage patterns to better understand user needs and enhance the functionality of our platform. No sensitive information (e.g., journaling content or insights) is shared with or processed by PostHog. All data is handled securely and in compliance with applicable data protection laws. You can find their privacy policy at https://posthog.com/privacy.
We use your personal information in the following cases:
Changes to this privacy policy and terms of service:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make any material changes, we will notify you by email or by posting a notice on our website and application.
Mindsera OÜ
Paldiski mnt. 82c-21, Tallinn
10618, Estonia